360 Upgrade FAILURE
I received an email from VM today suggesting I should upgrade my V6 box to the 360 software to access additional functionality. I followed the instructions to order the upgrade - the ordering failed with the message TM3/15/10-0-100155 & presented a web address to access for help. This displayed an “apology” message with a link to LIVE CHAT. Needless to say, the link does not work.
This is, once again, extremely frustrating. Why is is that whenever one tries to contact VM or to do anything at all online on the VM site, one is faced with an inexplicable error and then has to waste even more time navigating more systems that do not work. I cannot bear to phone VM for help as that is usually an even more disastrous expedition.
Please can someone intervene & possibly help with this ???