Poor HD picture quality

Question

Am having issues with the picture quality on a 360 mini box, have tried restarting box, different leads etc, but still is really poor quality, on apps the quality is spot on but anything HD especially sports is so poor, anyone else with same issues or a fix ?

japitts · Answer

In what way is the picture poor? Have you tried swapping the mini &amp; master box around, see if the problem follows the box move or not.Do post a picture or video if it would help explain.

DanielFleetwood · Answer

Is the image quality the same on the 360 box?

I know when we had mini box installed, the engineer mentioned he needs to go to the box in the street and give us more signal into the house - when did you get mini installed?

My 360 and mini box both look exactly the same PQ but saying that, we also have the same tv upstairs and downstairs.

Paulk1965 · Answer

Everything was installed at the same time, the TV on the mini box has been updated, I know when using apps the picture quality is much better on the new TV just didn’t expect the VM quality to be worse

Tom_W1 · Answer

Hi Paulk1965 thanks for your reply.
Could you try to swap the boxes around to see if when this has done so, if the mini box picture falters where the master box is and vice-versa? This would help to identify if the fault is with the box itself, or potentially an external issue.
Many thanks

Paulk1965 · Answer

Have tried this but makes no difference, if I watch iPlayer or Netflix or any app via the internet it is much better than watching them via VM 360 mini box. The cable from the street to the house is 15 years old, could that cause an issue with poor signal?

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Poor HD picture quality

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