I've recently had an additional box installed- all channels and online services working fine but sky sports is showing a 100:70 error.
I've tried restarting the box and leaving it unplugged for 30 seconds per other posts.
The channels work fine on my main Virgin 360 box.
Can you help?
Hi rajc3178
Welcome back to the Community Forums.
Sorry to hear of your concerns with the channels on your new set-top box.
This might be an easy fix. Let's check the account on our side to see if the codes for these channels have been added to the new boxes service line.
Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.
