Forum Discussion

sillsy86's avatar
sillsy86
Joining in
2 days ago

New 360 remote but no box

Hi, 

I recently received an email saying I was eligible for an upgrade to the 360 service. We currently have the TiVo box which of course is dated. It said we would receive a new box due to current box. 

We received the remote several days ago but have had no communication about the 360 box arriving. 

Any help or advice would be appreciated. 

360
360tv

1 Reply

  • roy247's avatar
    roy247
    Hero
    21 hours ago

    If you have the old TiVo box then you should receive a replacement box, if you have the V6 TiVo then that just receives a software update which might be on the Home screen or in the Apps. The old TiVo box is the top picture.