Forum Discussion

pete37593's avatar
pete37593
Joining in
2 months ago

Netflix freezing when using 'new' option in the menu

The options on the left hand side of Netflix..All the options are OK (help, movies, my list etc) except for 'new'.

When I go to new and try to get on the main screen , Netflix freezes.

Is anyone else having this problem?

  • Hi pete37593 

    Welcome back to our community forum and sorry to hear you are having issues with this specific action issue on Netflix. We want to do our best to look into this and help. Can you let us know, how you are accessing Netflix? Also, when did this issue first occur? Please get back to us so we can look into this for you.

    Thanks,