Lost coaxial cable
Hi. Removed the coax cable from my 360 tv box while decorating. Now I can't seem to find it. Can anyone help with obtaining a new one. Thanks
Forum Discussion
You must have lost the IEC connector, not the coaxial cable.
It's the cable from the wall socket to the TV box
If you have lost the coax cable then you can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's.
When phoning choose the option to report a fault, then ignore all the options offered and hopefully you should then be placed into a queue to speak to someone.
It might need an engineer visit but they do have made up lengths. Was it one of the newer cables that has a splitter or just a single cable, also some people have a short adapter at the end of the coax to box connector.
It was just a white 2m cable with no splitter or adapter.
The quickest way would be to give Virgin a call to get the correct cable, Virgin uses their own special cable.
