Forum Discussion

tylerpoyle's avatar
tylerpoyle
Joining in
24 days ago
Solved

Longer Coaxial Cable

Hi all,

Was wondering if Virgin Media supply longer coaxial cables, as the one deliviered with the Hub 3 is only 1.5m long. 

Many thanks

coaxial
  • Kath_P's avatar
    Kath_P
    21 days ago

    Hi tylerpoyle, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We do have coaxial cable, and are able to send this to you in a few different lengths. These are 5M, 10M and 15M. If you need a different length, we would need to book an engineer out. 

    Let us know how you wish to proceed so we can help further 😊

    Many thanks, 

  • Kath_P's avatar
    Kath_P
    Forum Team
    21 days ago

    Hi tylerpoyle, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We do have coaxial cable, and are able to send this to you in a few different lengths. These are 5M, 10M and 15M. If you need a different length, we would need to book an engineer out. 

    Let us know how you wish to proceed so we can help further 😊

    Many thanks, 

    • tylerpoyle's avatar
      tylerpoyle
      Joining in
      17 days ago

      Hi Kath,

      Thank you - How can I go about requesting a 15m cable please ?

      • Martin_N's avatar
        Martin_N
        Forum Team
        14 days ago

        Thank you for that. I will private message you now to get this ordered. 

        ^Martin

  • Agri-spark's avatar
    Agri-spark
    Joining in
    9 days ago

    I too am looking for longer coaxial cables. Do you use a specific cable or can I make my own up to the length I need? 

    • Matthew_ML's avatar
      Matthew_ML
      Forum Team
      6 days ago

      Hey agri-spark, thank you for reaching out and we use our brand which we would advise.

      We wouldn't advise to use any 3rd party ones, we will send you a DM now to order one.