Forum Discussion

tylerpoyle's avatar
tylerpoyle
Joining in
2 months ago
Solved

Longer Coaxial Cable

Hi all,

Was wondering if Virgin Media supply longer coaxial cables, as the one deliviered with the Hub 3 is only 1.5m long. 

Many thanks

coaxial
  • Kath_P's avatar
    Kath_P
    2 months ago

    Hi tylerpoyle, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We do have coaxial cable, and are able to send this to you in a few different lengths. These are 5M, 10M and 15M. If you need a different length, we would need to book an engineer out. 

    Let us know how you wish to proceed so we can help further 😊

    Many thanks, 

6 Replies

Sort By
  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    2 months ago

    Hi tylerpoyle, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We do have coaxial cable, and are able to send this to you in a few different lengths. These are 5M, 10M and 15M. If you need a different length, we would need to book an engineer out. 

    Let us know how you wish to proceed so we can help further 😊

    Many thanks, 

    • tylerpoyle's avatar
      tylerpoyle
      Joining in
      2 months ago

      Hi Kath,

      Thank you - How can I go about requesting a 15m cable please ?

      • Martin_N's avatar
        Martin_N
        Icon for Forum Team rankForum Team
        2 months ago

        Thank you for that. I will private message you now to get this ordered. 

        ^Martin

  • Agri-spark's avatar
    Agri-spark
    Joining in
    30 days ago

    I too am looking for longer coaxial cables. Do you use a specific cable or can I make my own up to the length I need? 

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team
      27 days ago

      Hey agri-spark, thank you for reaching out and we use our brand which we would advise.

      We wouldn't advise to use any 3rd party ones, we will send you a DM now to order one.