Forum Discussion

nome007's avatar
nome007
Joining in
19 days ago
Solved

Longer co-axial cable

We are moving the tv hub and router further from the box, so in need of a longer cable. How do ai order this. I looked at other messages,  but couldn't see why I could order it.

Thanks

  • Steven_L's avatar
    Steven_L
    15 days ago

    Hello nome007 and fsohail,

    A big welcome to the Community for the both of you, and thanks for taking the time to post here on the forums. 

    I'd be happy to take a further look into this for both of you; however, I would need to confirm a few details via private message. Please look out for my message, and we can get started.
    Kind Regards,
    Steven_L

2 Replies

  • fsohail's avatar
    fsohail
    Joining in
    18 days ago

    Hi Virgin media tech!

    New customer here!

    Same situation, the router is right by the radiator so a longer cable (a 3m cable seems to be available from you somehow) would be great. 

    Thanks in advance!

    F

    • Steven_L's avatar
      Steven_L
      Icon for Forum Team rankForum Team
      15 days ago

      Hello nome007 and fsohail,

      A big welcome to the Community for the both of you, and thanks for taking the time to post here on the forums. 

      I'd be happy to take a further look into this for both of you; however, I would need to confirm a few details via private message. Please look out for my message, and we can get started.
      Kind Regards,
      Steven_L