Forum Discussion
- nodrogdVery Insightful Person
The London version of ITV1+1 is OK & displays correctly.
- Roger_GoonerAlessandro Volta
Where are you? it works for me in London.
- roy247Superstar
Have you tried a reboot of the 360 box, it might be a problem caused by the recent roll out of version 5.07 been a couple of unrelated problems since this software update.
- OutcasstOn our wavelength
Hi, thanks for the suggestion but I have already power cycled the box
- 1701-eFibre optic
As the virgin programme banner is 16:9 could it be an output from ITV in the Midlands area?
- Roger_GoonerAlessandro Volta
ITV1 has multiple regions and as it is VM's regional headends that inject the regional content into its network it's possible that there is a fault with the regional broadcast. However if it's only you suffering from this fault I'd suspect a problem with your 360 box.
- Bid1Dialled in
I’ve checked this and this is correct. ITV+1 is also in 4.3 on my virgin stream.
- Steven_LForum Team
Hey Outcasst,
Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with ITV+1 displaying in 4:3 or has this now been resolved for you?
Kind Regards,
Steven_L
- OutcasstOn our wavelength
Hi Steven,
Unfortunately the problem is still there as of today.
- Arissa_HForum Team
Hi Outcasst 👋🏼.
Thank you for getting back to us and sorry to see it is still not working ☹.
Is this happening on one channel or multiple channels?
Are you able to change the picture ration to the one that will fit your TV screen?
- JocoloJust joined
I have this too, also West Midlands. Started last week.
- RobHLEICJoining in
I also have had this issue for a few days. Only ITV+1 is affected. I'm in the East Midlands if it helps.
It looks as if the ITV+1 signal isn't being injected into the Virgin network properly. No other channels affected as far as I can see. Both my 360 boxes are affected, one has been rebooted. - Snettie-26Joining in
I’m in the West Midlands and we too have this problem affecting only ITV+1 can you explain how to correct please ?
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