We have recently returned from a holiday and our Virgin box wont turn on. It has an orange light but it there is no picture. I have tried turning off and back on again, re-connecting the internet and different HDMI leads but I continue to have trouble.
An orange light is symptomatic of a failed hard disk. If the disk has failed the box won't boot up.
Forum TeamHello sfitzsimmons84
Sorry to her of the set top box issues following your return from holiday, we appreciate you making us aware of this via the forums and welcome to the community.
As nodrogd has advised, it sounds like a HDD issue, I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.
