Forum Discussion

JasperD20's avatar
JasperD20
Joining in
5 months ago
Solved

Error code appears when a program is paused or when playing a recording.

I can’t believe how often the above issues happen, please can anyone help? 

  • japitts's avatar
    japitts
    Very Insightful Person

    What is the error code?

    Are you using a TV360-master box (with hard drive) or a mini-box (half-the-height, no hard drive)

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team

        Hey JasperD20, thank you for reaching out and I am so sorry to hear about this.

        What type of error code are you getting?

        How long has this happening and what type of content is is happening on?

        Or is it all the content?