Forum Discussion

GuyMal's avatar
GuyMal
On our wavelength
2 years ago
Solved

Can’t Play Recordings on Second Box

When I try to play a recording on the second box I get the following message; “Virgin TV1 is offline, or not connecting. Turn it on to watch your recordings”. I have tried various combinations of re...
  • roy247's avatar
    roy247
    2 years ago

    The main box needs to set to fast start or active start so the mini box can wake it up to watch recordings, if it's set to eco start it's like having the box turned off as far as the mini box is concerned.

    Active start is the best compromise between economy and usability, ethernet cable is always the preferred connection but if you have a strong wifi signal it should be OK, 2.4ghz connection will give the strongest signal.