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blouden's avatar
blouden
Just joined
8 months ago

all recordings and planned recordings deleted

All my recordings and planned recordings have mysteriously deleted overnight. No warning. I can't find any settings about auto delete.

only one recording left (set to record early this morning). Almost like it recorded that and deleted all the others.

very frustrating. Do I need a new box??

2 Replies

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  • Yes you probably do need a replacement box, the auto delete is probably already set to off and shouldn't delete planned recording's, but you can check by selecting Home > Recordings > Recorded > View All > Manage Storage > Enter your pin > Auto delete when space needed > Set to Off.

     

  • Hello blouden,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your TV box at the moment. 

    Have you checked the settings that roy247 mentioned in the previous post? If you haven't please give that a check and let us know if that has helped to resolve your issues?

    Kind Regards,

    Steven_L