Forum Discussion

NHodges's avatar
NHodges
Just browsing
6 days ago

360 ungrade pointless

Since upgrading a few weeks ago, I’ve had nothing but problems with all the streaming apps. Now I can’t even watch Netflix or Apple TV, which I obviously pay for. It was a totally pointless upgrade. And yes I’ve obviously done all the usual troubleshooting, and still have to sign in via QR code for bbc player/itv/4 etc etc but still can’t watch my paid off apps. Any suggestions please people, apart from leaving virgin obviously. 

3 Replies

  • NHodges's avatar
    NHodges
    Just browsing
    9 days ago

    I’m having the same problem, I pay for Netflix and Apple TV and can’t use them at all. And I have to re-sign in every time I want to use iplayer, itvx, 4 and 5, which is very inconvenient for the whole family as I’m the only one with the account details for all the apps. Seriously regretting choosing the upgrade, it is a waste of time and money.

    • ianqpr's avatar
      ianqpr
      Joining in
      9 days ago

      Snap I'll let you know what happens Monday 

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    4 days ago

    Hello NHodges 

    Thanks for posting and welcome to the community.

    Sorry to hear of this. What happens when you try and use Netflix/Apple TV? Any error messages at all?