Forum Discussion

rebelfox4's avatar
rebelfox4
Joining in
2 months ago

360 TV Control Has No Next Video/Track For YouTube

I have just upgraded to Virgin 360 from V6.

The old V6 control had a 'Next track' (shift+N on a computer using Youtube ) button to use on playlists etc.    The new control does not.  I now have to fast forward any Youtube video I want to skip or press a set of navigation options to bring up a next track icon on the YouTube Video.  In desperation I even tried resetting the V6 control to but it no longer works.  The other buttons on the old control work but not the 'Next track'. 

I very now much regret the upgrade as I can no longer use Youtube the way I want to. 

Has anybody got a solution?    

If you use Youtube a lot and are thinking of upgrading from V6 to 360, don't do it!  

 

  • roy247's avatar
    roy247
    Superstar
    2 months ago

    You only need to press the OK button, up arrow and then 2 presses right to get to the previous and next options, only a couple of seconds.

     

  • roy247's avatar
    roy247
    Superstar
    2 months ago

    Hi rebelfox4,

    Not being a frequent YouTube viewer (except for most nights to hear some music before bed), unless you pay for YouTube, YouTube premium, I don't believe you can skip all the adverts which take you longer to watch than pressing a few buttons to skip to the next track.

    I guess life is just too short, or just lazy now for some people, pressing a button 3 or 4 times instead of once is so hard to do.

     

    • rebelfox4's avatar
      rebelfox4
      Joining in
      30 days ago

      I am a YouTube premium user.

      I am also a high volume user.

      I am also not lazy or patronising.

      When you have a long playlist or Youtube suggests tracks to you that you want to make a decision rapidly then yes it is hard to do.

      • roy247's avatar
        roy247
        Superstar
        27 days ago
        rebelfox4 wrote:

        I am a YouTube premium user.

        I am also a high volume user.

        I am also not lazy or patronising.

        When you have a long playlist or Youtube suggests tracks to you that you want to make a decision rapidly then yes it is hard to do.

        It would need YouTube to add any features it's their app and Virgin don't control the features, I asked a year ago about adding a shuffle option for playlists and got the usual "pass the suggestion on" message.

        Just listening to some music on YouTube now.

         

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team
    31 days ago

    Hi rebelfox4 👋.

    Thanks for reaching out to us and welcome to the Community Forums. Sorry to hear that you are not happy with the changes made to TV 360 when choosing to upgrade, we appreciate all feedback from our customers regarding our products. This link may be able to assist you with tips and tricks on using the 360 box 👉 How to 360.

    Many thanks.

    • rebelfox4's avatar
      rebelfox4
      Joining in
      30 days ago

      Unfortunately a generic link that does not solve my problem is not helpful at all.

      The new control has lost the previous and next track buttons.  The 360 control is therefore a step backwards when using YouTube for me.