Forum Discussion

LyndonJ's avatar
LyndonJ
On our wavelength
7 months ago

Virgin media app login

Hi

I think my Virgin media app login has got corrupt somehow. When I login it says I'm not the main account holder. If I click on forgot email address and enter all my account details the email displayed isn't mine and never has been all.the years I've been with you. Can someone help please 

  • Zach_R's avatar
    Zach_R
    Forum Team
    7 months ago

    Hi LyndonJ,

    Thank you for your post and welcome back to our community forums. We're here to help.

    I'm sorry to hear you're having some issues with your login with the app. I'm going to send you a private message in a few moments. Please respond to that when you can and we'll be able to assist you from there with this.

    Thanks,