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Jacob24's avatar
Jacob24
Joining in
24 days ago

Unable to register account

Had virgin media installed last week. I have attempted to register for an account on the virgin media app numerous times but I keep getting cannot find account error message.

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  • Molly_T's avatar
    Molly_T
    Icon for Forum Team rankForum Team
    23 days ago

    Hi Jacob24 👋 

    Thanks for posting! Sorry to hear about your difficulties getting registered with My VM. 

    I will send you a PM just to check what's happening with this at our end. You can find the PM in your 'Inbox' 📩 at the top right corner of the page. Thanks for your patience in the meantime! 🌞