Forum Discussion

eachisown's avatar
eachisown
Joining in
31 days ago

Unable to log in or reset password

I've tried logging in and it says my password is incorrect. I'm 99% it's correct however even if I try to reset the password I'm not receiver any emails to do so, been waiting over an hour with nothing, I've checked spam and junk folders.

Can someone help me out?

Login help
Login VM
  • Vikki_M's avatar
    Vikki_M
    Forum Team
    30 days ago

    Hi eachisown,

    Thanks for your post and welcome back to our community. 

    I’m sorry to hear you've been unable to perform the password reset online.

    I'll send you a private message now so I can help.

    Please look out for the envelope in the top right of the page and pop back to me when you can.