I left virgin media over 2 years ago and thought my associated email account would be shut down after 90 days.
unfortunately I have just realised it hasn’t and has now been hacked and I am locked out of it.
I need help to get this closed down urgently please.
Thank you
Forum TeamHi HevAnne,
Thanks for your post and welcome to our community.
I'm sorry to hear your email has been hacked.
Email accounts should be closed within 90 days of the broadband account closing, however on some occasions this can be missed.
I'll send you a private message now so I can ensure this is deleted for you.
Please look out for the envelope in the top right of the page and pop back to me when you can.
