Forum Discussion

Fede's avatar
Fede
Joining in
2 years ago

No verification email

Please, can someone help me resolving this issu? I can't login to my new account as I've NEVER received the verification email no matter how many times I tried to resend it. Called the customer service twice but I've been told to wait...

Really hope someone can help here.

Thank you 

 

5 Replies

  • Hey Fede, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community.

    Let me send you a PM and we can take a look to see if everything has been set up correctly. Cheers 

    • Fran_'s avatar
      Fran_
      Joining in

      Hi,

      I'm also having this issue, sent the verification email multiple times over a number of hours and haven't received anything. Could you/another member help please? Thanks

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team

        Hey Fran_, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community.

        Let me send you an PM now so we can look into this for you.