Cannot register MyVirginMedia account, stuck on "Request in Progress" for 24 hours, please help

Hello PCNG, 

Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your online account. 

I'd be happy to take a further look into this for you however I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L