Forum Discussion
- Akua_AForum Team
Hi DragonAttack
Sorry to hear you have been having issues with your voicemail. We can understand the inconvenience caused and we want to best help. Just to clarify, how long has this issue been ongoing? Do you get this from callers from different networks? Also, is Voicemail set up on the landline device itself?
Thanks,
- DragonAttackOn our wavelength
Hi Thanks for replying. Not sure how long this has been an issue as landline rarely used. As far as I can see voicemail is set up on the device and it was working previously. I also tried this from a mobile from a different network and was unable to leave a message Many thanks
- Gareth_LForum Team
Hi DragonAttack.
Thanks for replying.
I'd like to take a look into this for you in a bit more detail.
If you don't mind, I will need to send you a private message to pass security.
If you can check your logo at the top right of your screen that would be great.
Regards
Gareth_L
- DragonAttackOn our wavelength
Hi thanks for the update I'm just back from holiday today. I have changed a setting on the answer machine. I can now leave a message but these dont appear to be getting picked up by the voicemail service.
- Gareth_LForum Team
Hello DragonAttack.
Sorry to hear the voicemail is still not working.
Did you check for a private message from myself?
I will send it again, just to be on the safe side.
Gareth_L
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