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shrugbutt's avatar
shrugbutt
Tuning in
2 months ago

Unable to clear voice mail messages

I have 4 silent voice mail messages that I am unable to remove from my landline phone and no additional voice messages can be heard.

1 Reply

  • Hello shrugbutt,

    Thanks for posting in regard to deleting some of your landline voicemails, we appreciate you raising this via the forums.

    Usually, once you have listened to the message a list of options is presented, each with numbers associated with one being 'Delete Message' To delete voicemail messages on your Virgin Media landline, dial 1571 to access your voicemail, then follow the prompts to listen to and delete messages. 

    Here's a more detailed breakdown:

    • Accessing your voicemail: Dial 1571 from your Virgin Media landline. 
    • Listening to messages: Follow the prompts to listen to your voicemails. 
    • Deleting Messages: Once you've listened to a message, you can delete it by pressing the appropriate number on your phone, which is usually 5. 

    Let us know if this helps.