Kated
2 years agoJoining in
Possible cross line fault
Does anyone know how I can get my complaint solved? I have been charged several times for landline calls I have definitely not made, I do not own a landline phone and have not had any type of phone plugged in to the Virgin media socket. I’ve had several conversations with call centre staff saying they are sending an engineer out but no one shows up. Also said I would get a £10 credit for inconvenience but that has not happened either. I will be writing to the Communications Ombudsman