Sarah714
12 months agoJoining in
Phone line won’t work
I have had and paid for a phone line for years but never used it, I had the new hub v6 box installed end of last year but had no phone cable supplied. Have now come to use landline but cannot get a dialling tone. Do I need a specific type of cable and if so where do i get one from, or do i need to ring virgin to get it activated? (I would have assumed that because i pay for it in my package that it would be activated anyway)?
any help will be greatly appreciated