Hello Lcher
We're sorry to hear of the landline issues experienced, we understand the concern this is causing and appreciate you raising this via the forums. Welcome to the community.
You mentioned this has been an issue for some time now, have you contacted the team during this period at all to advise of the issues? If so, what did they advise?
Have you received any correspondence via email or letter notifying you of the switch to the landline working via your Hub?
As i said in original post, I tried to book an engineer for it but u can't for landline issue, it just loops you back to questions and answers. I told the engi who came to fix the TV and he said he would boook a phone engi to come, as he didn't have time or equipment, But he did not book one.
The only correspondance I had was a general 'this will happen soon' email, no date, no adaptor.
