Forum Discussion

Annie283's avatar
Annie283
Tuning in
2 years ago
Solved

Need adaptor to set up landline

Hi

i have not set up a landline before but I need one set up ASAP

I notice the connection in the back of the router which says telephone is smaller than what comes with telephones.

Do I need an adaptor? 

if so, please can I be sent one urgently? I want to use my landline on Monday . 

adaptor
home phone
Landline

6 Replies

Sort By
    • Ilyas_Y's avatar
      Ilyas_Y
      Forum Team (Retired)
      2 years ago

      Hey Annie283 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

      I'm glad tp hear you've been able to order out an adapter. 😇
      We can send one out too if needed - let us know how it goes with your one when it arrives later on in the week.

      If you have any questions about the VMO2 services or the VOIP (landline over the  internet service) let us know and we can assist from there.

      Kind regards,
      Ilyas.

      • Annie283's avatar
        Annie283
        Tuning in
        2 years ago

        Hi,

        How do I know if I have the telephone via hub service?

        I have read that only certain lines have been moved over from BT lines?

        Thanks 

  • jb66's avatar
    jb66
    Very Insightful Person
    2 years ago

    Hopefully you actually have the telephone via hub service