No Dial Tone
My landline has stopped working, how do I report a fault, there is nothing on the website for logging this issue.
Forum Discussion
3 Replies
Wall socket, tried another phone. How do I book an engineer ?
- Molly_T
Forum Team
Hi rabkerr 👋 welcome to the community forum! Thanks for posting.
Sorry to hear about these issues with your landline service. We will need to take a closer look at the account to see if there's any known fault or outage affecting your service, and help get an engineer booked in if needed.
I will send you a PM to confirm a few details and offer support. Please keep an eye on your Inbox 📩 in the top right corner of the page for a message.
We can then return to this public thread with an update when possible. Thanks for your patience in the meantime. 🌞
- Robert_P
Hello rabkerr
Sorry to hear of the landline issues experienced, we appreciate you raising this via the forums.
Can you confirm if the landline works via a wall socket or the Hub? If it is the Hub, are you experiencing any other service issues with your broadband?
If it is the wall socket, can you try a different wall socket and if possible a different phone and let us know if either of these resolve the issue?
