Forum Discussion

steleekezmc's avatar
steleekezmc
On our wavelength
12 hours ago

no communication about phone switchover - happening soon

Hi, my neighbour has today received an adapter for her phone for the switchover happening on 18th feb - i havent even had any communication about this. I need my housephone as i dont use a moile.

 

can you help please

6 Replies

  • "Hi, my neighbour has today received an adapter for her phone for the switchover happening on 18th feb - i havent even had any communication about this. I need my housephone as i dont use a moile."

    The fact that your neighbour has received an adapter for their switchover, does not necessarily mean that it will happen for you.

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    Adapters are only valuable if the OP's hub has been provisioned for Digital Voice. VM informs by post (at least in my case) that DV was available and I had to ask for it,

  • Client62's avatar
    Client62
    Alessandro Volta

    Easy to solve, RJ11 to BT Socket adaptors are about £3 from eBay or Amazon.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    steleekezmc wrote:

    I need my housephone

    No one is taking your phone away, it just plugs into the back of the Hub instead of the BT phone socket.

    • steleekezmc's avatar
      steleekezmc
      On our wavelength

      i never said they were taking it away, just saying i need a housephone.

      • Adduxi's avatar
        Adduxi
        Very Insightful Person

        Yes, and you will still have your housephone after the "digital switchover"   The only issue some users have is the location of the Hub and phone.