Forum Discussion
5 Replies
- Daniel_Et
Forum Team
Hi 02091959 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the problem you're having 😔
Is the phone plugged into an extension telephone socket (without a logo) or master telephone socket (with a logo)? Also, how many pieces of equipment are connected to the phone line?
Please pop back to us at your earliest convenience.
Regards,
Daniel- 02091959Joining in
Its plugged into a virgin wall box virgin logo and it is only the phone connected
- Daniel_Et
Forum Team
Hi 02091959, thank you for your response.
In order to discuss this with you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
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