Forum Discussion

JaneG's avatar
JaneG
On our wavelength
4 days ago

My landline works but recently the answerphone is not cutting in

I am not getting any messages left on my landline as the answerphone no longer works after 6 rings as it has been. I have checked the handset and all is okay. Have Virgin Media changed a setting? I would welcome any suggestions as I need this sorted out as I help an elderly disabled neighbour.

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    4 days ago

    Hi JaneG 

    Thanks for posting and welcome back to the community. Sorry to hear of the voicemail issue.

    I'll send you a PM now to assist further.

    Best wishes.