I had a problem with most calls in and out by not hearing people. Engineers found the problem 06/09/2024 in the street box and was rectified. Since then lost all incoming caller ID, all that comes up now is no number. Called Virgin Media today 10/09/2024 and got no where. ????????
Hey Clivenick58, thank you for reaching out and I am sorry to hear this.
When you say hear people, do you mean the line is dead?
Have you changed the handset lately?
No, That has been sorted out. I have lost the caller ID the phone says incoming call, where as before the repair every number shown up
Can you just confirm you've tried various numbers to ring instead of just the one?
Is it doing it more than the one number I take it?
Has it only started this since you spoke to the team?
Have you checked your handset settings to see if its been turned off?
