Rossiter6780
1 day agoJust joined
Landlines can't receive calls
Hi, we recently switched over our broadband and home phone to virgin media from plusnet. We have no issues with our broadband but unfortunately we are with our home phone. We can make calls but cannot receive calls when the phone line is plugged into the back of our router. However, we we plug the phone into the old box on the wall, then we can receive calls. Not sure if it should remain being plugged into the wall socket or if it actually should go through the router. I must note that we still have a original phone line and have not yet moved over to digital.