Forum Discussion

PatDurban's avatar
PatDurban
Joining in
2 hours ago

Landline queries

I have a couple of queries re new landline added to existing broadband. (1) how to set up answerphone and (2) how to make sure the number is ex-directory? Can anyone help with these - would be great if so

2 Replies

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    2 hours ago

    Ex directory can be set up by the Forum Team here.

    Answerphone? Do you mean you have an answerphone that you want to plug into the line, or do you mean you need help setting set up the Virgin Voicemail feature on the line?

    • Alex_RM's avatar
      Alex_RM
      Icon for Forum Team rankForum Team
      2 hours ago

      Hi PatDurban,

      Thanks for posting, and welcome to our community 😊

      We can add our own voicemail service for you, free of charge. If you have your own answer service you want to use, we can't assist with that. 

      As nodrogd has advised, we can set up ex-directory for you here.

      Alex_Rm