textmum
2 months agoJoining in
Landline not working since power cut
Hi there,
Since a power cut in our area we have no landline working that happened a week ago.
Chat bot says we have to ring direct, we have tried using a mobile and are in a queue with no indication of when call may be answered.
When I do a check on a device for service status it shows broadband is fine, tv has an orange ! yet is working absolutley fine and it says land line has a green tick!
Can someone help please, or tell us how to connect with a real person who can help.
Thank you.