Forum Discussion

Zelda12345's avatar
Zelda12345
Tuning in
4 days ago

Landline not receiving calls from EE mobiles

Hi,

I have just discovered that our home landline is not receiving call from EE mobiles. When I phone it it just says user busy on the mobile and it’s engaged. Same with my mum ‘s mobile. I have asked a few friends to try and they all got through ok.
Any ideas? 
Thanks! 

5 Replies

  • Hi Zelda12345,

    Thank you for your post. We're very sorry to hear about the issue with your landline service. 

    To confirm, how many different EE mobiles have had you had call you to test this?

    ^Martin

    • Zelda12345's avatar
      Zelda12345
      Tuning in

      Hi, 

      It’s been two. Other networks are getting through ok 

      • Martin_N's avatar
        Martin_N
        Icon for Forum Team rankForum Team

        Thank you for that. And when you call the EE numbers it advises they are busy? (even when you know they aren't)

        ^Martin