Forum Discussion

Abrahs's avatar
Abrahs
On our wavelength
14 days ago

Landline dead

Our landline seems dead. No dial tone and no ring tone when calling it. Have checked status and this gives a green tick. Have tried online chat but they don’t deal with phone lines. Tried calling the 0345 number a few times but have been holding for ages at my own cost. Is there another way I can report this?

1 Reply

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    14 days ago

    Hi Abrahs thanks for posting although we're sorry to hear of your concerns raised here.

    There doesn't appear to be any outages on the line so please allow me to send you a PM so we can investigate further.

    Respond directly when you can!
    Many thanks