Forum Discussion

dkayuk's avatar
dkayuk
Tuning in
7 months ago
Solved

Landline dead for last few days

hi 

how do I get someone from VM to look into this? The status website is reporting all green ticks.

TV and  Broadband are fine.

thanks

David

  • Hi David,

     

    Sorry to hear of the landline issues experienced, we appreciate you taking the time to raise this via the forums.

     

    From checking, there shows an area issue impacting landlines in your area so it appears it is something we're aware of although no fault reference or estimated fix time has been allocated. This could be due to it being recent and will be applied once and engineer has investigated further.

  • Hi David,

     

    Sorry to hear of the landline issues experienced, we appreciate you taking the time to raise this via the forums.

     

    From checking, there shows an area issue impacting landlines in your area so it appears it is something we're aware of although no fault reference or estimated fix time has been allocated. This could be due to it being recent and will be applied once and engineer has investigated further.

  • many thanks, please update here as and when there is new info.

    //DK

    • Robert_P's avatar
      Robert_P
      Forum Team

      Once we get more information, we will let you know here David. It will also be notified here with an estimated fix time once more information is gathered by the technician.