Landline - no dialling tone and cannot receive or make calls
Hi, I am unable to get my landline working,I have tried all the steps recommended in your help loop. And it's still not working, I would like to somehow have someone come over or at least your end check it for me. I have considered cancelling my account with yourselves as this has happened a few times in the past. I am an elderly pensioner so not sure on most of the instructions so I rely on friends and neighbours who are tech savvy and they couldn't fix it using your instructions. The service status says there's no issues in my area too. I also tried phoning but they were no help and gave me false information, to dial 150 then my landline which did nothing.
Hope you can help
Thanks
Hi annaHO44,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue with your landline service.
We can certainly take a look into this for you.
I will private message you now to confirm your details.
^Martin
