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Jayneshea's avatar
Jayneshea
Joining in
2 years ago
Solved

How to book a technician for phone switchover?

I wish to keep my landline phone where it is situated and will need a cable from the hub to the phone - how to I book a technician please?

  • Hi Jayneshea 👋 Thank you for your query and welcome to the Virgin Media Community 😀

    You can book a technician by calling our customer service team on 0345 454 1111, or 150 from a Virgin Media landline or Virgin Mobile.

    Alternatively, you can seek support via WhatsApp on +447305 327 112.

    Information on how to get a Virgin Media Fibre phone can be found here

    Regards,
    Daniel

  • Hi Jayneshea 👋 Thank you for your query and welcome to the Virgin Media Community 😀

    You can book a technician by calling our customer service team on 0345 454 1111, or 150 from a Virgin Media landline or Virgin Mobile.

    Alternatively, you can seek support via WhatsApp on +447305 327 112.

    Information on how to get a Virgin Media Fibre phone can be found here

    Regards,
    Daniel