Hi there
There was an issue with the service in my postcode area yesterday but today it’s reporting that that all is o/k. However my modem is flashing ‘red phone’ and I have no dialling tone.
Important that my landline is working as expecting some important calls.
Many thanks
Hey bigbob1,
Welcome back to the Community Forums and thanks for the post.
Sorry to hear you are still experiencing issues, looking into our systems I can see that the outage is still affecting you, its current estimated fix time is for the 2nd November at 11:40am, if you can please give us till then to go about resolving your issues and if you are still experiencing this problem after this, let us know.
Joe
Hi Joe
Thanks for your prompt reply to my message. Just to say though that as of Thursday evening I am still without the use of my landline. Hopefully this will be resolved tomorrow. Please confirm. Many thanks.
Forum TeamHi bigbob1,
I've had a look and can see the latest fix date/ time has been update to 03 NOV 2023 15:55.
Alex_Rm
