Failed for Lack of Long Cable
An engineer visited Friday (24hrs notice after previous email said delayed indefinitely!) to do the switchover. My router is high up on a cabinet to maximise Wi-Fi coverage and my phone is down low w...
Forum Discussion
Hi blarnnie,
Thank you for your post and welcome back to our community forums. We're here to help.
I'm sorry to hear that the technician didn't have a long enough cable to offer to you to complete the necessary connection. What length of cable are you looking for exactly that would be suitable?
Thanks,
Hi Zach_R
Many thanks for your response. A 5M cable would do it.
Is there a dedicated Customer Service option for the switchover?
Regards
Blarnnie