Forum Discussion

alwaysabear's avatar
alwaysabear
Up to speed
9 months ago

Docis 3 landline not working SS0 Area 06

Is there any update on this issue  FO11319624 the estimated fix time has changed from 5pm to now 9pm?

  • Hi alwaysabear,

    Thank you for your post. 

    The team are still working on this issue and are hoping to resolve this as soon as possible. 

    ^Martin

    • Zach_R's avatar
      Zach_R
      Forum Team

      Hi alwaysabear,

      I'm so sorry to hear this issue is ongoing. I checked the fault reference number in your initial post, and it appears the fault is ongoing with a current estimated fix time of approximately 9:00pm today.

      If the issue persists for you beyond this time, please do let us know and we'll investigate.

      Thanks,