Can somebody comment who has actually received the kit from VM and successfully transferred. My potential issue is that the SH5 is upstairs and the phone is downstairs. Presumably the kit is just a adapter for the SH5 and then a cable to the phone ?
We already have a Panasonic kit with a base unit and 2 satellites but the base needs to be plugged into the phone socket. This is in the living room.
That will change to the base unit being plugged in to the VM Hub.
With one of the other units in the living room.
My folks are 89 & 90 they had this sorted in a jiffy.
My folks have been through this, their solution was to use a three handset cordless phone, the base unit connects to the VM Hub and the other two hand sets can be where ever you choose.
Such an improvement to not have to move any kit and to have the freedom to be able to use a cordless phone in any room and even in the garden.
Remember if you move the VM Hub downstairs the Wi-Fi coverage will totally change and any network cabled devices will be a problem to solve.
Having read other replies to similar questions, moving the SH5 seems to be the offered resolution. No good to me as a 16 port switch is located near the SH5 and redoing the cabling the accommodate that would be a nightmare.
Initial VM phone point is in the hall and a cable then runs to the living room where the phone is plugged in, ideally need cabling from the SH5 to the VM box in the hall downstairs.
Forum TeamHi qwakuk 👋.
Thanks for reaching out to us, sorry to hear of the issues that you are facing with connecting your home phone to the Hub 5. This Is part of the requirements for the home phone switchover process is that the Hub to be relocated with phone, this is something that we can do for you or discuss with an engineer the best possible way to combine the two.
We can look further into your options via private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
