As the title says, my landline is dead. It worked fine when the engineer visited to finish the setup (Feb 28th) and the line continued to work fine up until at least last Friday (March 14th). Who can I contact to get this problem sorted? Internet speeds are great but I'm far from impressed with the level of incompetence I've seen from Virgin so far as an IT engineer myself.
EDIT wow even the forums are incompetent with no option to edit a post. I'll also add that as an IT engineer I've of course checked connections, cables and hardware my end. No issues, the line is completely dead with no dial tone and when attempting to call the land line you just get the message "this number isn't recognised".
Forum TeamHi Valorant,
Welcome to our forums and sorry to hear your landline is down. We can understand the inconvenience caused and we want to do our best to help from here. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
I've checked my inbox and have not been sent any messages.
Replied.
