Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

Constant Bleeping But No Voicemail

Hi Guys,

My first posting.

My home phone has developed a constant bleeping sound indicating that I have a new voicemail. After dialling 1571 to access my new voicemail I am told by the nice lady that I do not have any voicemail to listen to.

I’m unable to stop. this constant bleeping.

Can anyone possibly help me out??

  • Anonymous's avatar
    Anonymous
    12 months ago

    Engineer just visited, was able to get authorisation for switch over. I am now able to connect landline phone to router and this has also cured constant bleeping issue. Thanks to everyone involved for helping me out.

  • Paul_DN's avatar
    Paul_DN
    Forum Team
    2 years ago

    Hi scoobydoo3,

    Thank you for reaching out to us in our community and welcome, sorry to see you have a constant message alert when there isn't one there, can you try calling your phone from a different one/ Mobile, leave a message, once done go back into messages and delete, this should clear the issue.

    Regards

    Paul.

    • Anonymous's avatar
      Anonymous
      2 years ago

      Hi Paul,

      I tried to leave a message on my land line phone last night calling from my mobile. For some reason message that I left was not picked up on the land line.

      • Ashleigh_C's avatar
        Ashleigh_C
        Forum Team
        2 years ago

        I'm so sorry to hear that this has happened Anonymous 

        Have any other numbers had issues leaving messages? Are you able to try from another phone at all?

  • Anonymous's avatar
    Anonymous
    2 years ago

    I do not have access to another phone. I am able to dial out and dial into the landline but cant clear constant bleeping or leave messages on land line. Is this something that can possibly be fixed remotely or will this require a visit to fix?

    • Ashleigh_C's avatar
      Ashleigh_C
      Forum Team
      2 years ago

      Thanks again for popping back Anonymous 

      Just to confirm, has anyone been able to leave a voicemail since this issue started? 

    • Anonymous's avatar
      Anonymous
      2 years ago

      Hi,

      Just remembered that I have a new land line phone. I have tried using this but I am still unable to leave any messages on this phone either.

      • Ashleigh_C's avatar
        Ashleigh_C
        Forum Team
        2 years ago

        Thank you Anonymous 

        So sorry to check but I just want to make sure, are you calling the landline from a mobile? Has anyone been able to leave a voicemail since this issue started?

        Can you also confirm are you connected at the main socket or an extension socket at the wall or via the Hub? 

  • David_Bn's avatar
    David_Bn
    Forum Team
    2 years ago

    Thanks for working with me via our private messaging function Anonymous.

    Do feel free to keep us updated and hopefully the engineer visit will be able to have this resolved for us.

    Thanks,

    David_Bn

    • Anonymous's avatar
      Anonymous
      12 months ago

      Engineer just visited, was able to get authorisation for switch over. I am now able to connect landline phone to router and this has also cured constant bleeping issue. Thanks to everyone involved for helping me out.

      • Gareth_L's avatar
        Gareth_L
        Forum Team
        12 months ago

        Hello scoobydoo3.

        Thank yo so much for updating us, it's great news that the switch went okay and those annoying bleeps have stopped.

        Sorry it took so long to get resolved. Should you need anything else, please let us know. 

        The only things we are unable to help with are billing issues and package changes.

        Have a lovely day.

        Gareth_L