Forum Discussion

jasonu's avatar
jasonu
On our wavelength
5 hours ago

caller id bleeped

added 1 hour 26th oct 2025 

2 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    There is a very long standing gripe that VM UK changes between Summer & Winter times  on the telephone via the Hub service on the USA weekend and not the UK/EU weekend which are 1 week apart.

    The time & date info for the phone is delivered ( in the Caller ID data ) i.e. when the phone is ringing, if you connect the alternate phone and call it you may see it change & become 1 hour out just like your phone.

    By breakfast time on Sunday morning this issue will vanish for another 6 months. 

    Remember your phone will only update the time during the start of an in bound call,
    so on Sunday morning use your mobile & call the home phone let it ring 2 or 3 times & then hang-up to correct the time.

    Expect the same to occur again in 6 months as we return to Summer time.

  • jasonu's avatar
    jasonu
    On our wavelength

    150 contacted refused to help fix

    2nd line team was on a mission on time of months she was not helpful blaming my phone.

    steps done.

    next door pluged in phone now 5pm . shows 501 pm there

    plug in my phone socket router shows 606 pm now uk time 506pm 

    80 calls to 150 and fogged right of with them 

     

    blaming my home phone 

    not them selfs