Bundle services not delivered in full
Hi all, I have a bundle service with Virign Media, So Tv, Telephone and Broadboad, the Telephony hasn't been online since March 2023, I've logged multiple calls and still got no phone service. When...
Forum Discussion
Start working out what compensation you think you are due for the loss of the phone service
https://www.virginmedia.com/help/billing-and-payments/automatic-compensation
Submit a formal complaint to VM (a required first step)
https://www.virginmedia.com/help/complaints
in preparation for escalation to the ombudsman