Forum Discussion

Jake07123's avatar
Jake07123
Joining in
2 months ago

Virgin tv go app device management

I am always getting prompt messages about registering my device on the virgin tv go app multiple times a day, now I can’t use it for another month, can you reset my devices please

 

Virgin TV Go App
  • Tom_W1's avatar
    Tom_W1
    Forum Team
    2 months ago

    Hi Jake07123 thanks for posting although we're sorry to hear of the concerns you've raised regarding devices on TV Go.
    Of course - please allow me to send you a PM so I can investigate for you.

    Expect the PM to arrive shortly and respond directly when you can!
    Many thanks