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oldmoondog's avatar
oldmoondog
On our wavelength
2 days ago

Virgin TV go - sign in loop on iMac

I can sign in to TV Go on my iPhone but am unable to sign in on my iMac.  I click on the sign in box and it briefly flashes the Virgin logo then it loops back to the page with the log in box.

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    3 hours ago

    Hi oldmoondog 

    Thanks for posting and welcome back to the community. Sorry to hear of the TV Go issue.

    On the iMac, do you have a VPN active? If so, please remove it and reboot the device before retrying. 

    If not, can you delete the app and re-install it for us?

    Best wishes.